RECEIVE A FULL REFUND IN COMPANY CONTINUE MODELS for any reason if you return a product within 48 hours of your delivery date that is still in brand new condition with the original packaging and with all items delivered with the product.
IF CUSTOMER RECEIVE DAMAGED PRODUCT WE WILL GET IT REPLACE .
Wear and tear on the product like small scratches COMPANY CONTINUE MODELS .
Damage to the original manufacturing box.
Missing box items like an owner’s manual or software/ driver CD’s, etc.
Damage or dents incurred during the return shipping process.
Tampered / Missing barcode from the product
Refunds will not be processed for products with more significant damage or missing significant accessories, like connector cables, or DC power supplies.
REFUND WILL BE NOT PROCESS ON SPECIAL ORDERS / USED OR DISCONTINUE MODELS
Return Policy Exceptions:
Products received with physical damage must be reported to Musica Music Store within 1 day of the delivery date for eligible REPLACEMENT (5-6 working days).
Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues will not be accepted as returns. Across India, and even in the four core metro areas, a high-quality voltage stabiliser and spike protector are necessary to protect electronic gear.
Unless you have received a damaged or defective product or a product different than the one you have ordered, you are responsible for shipping the product back to our Musica office Address.
If you would like to cancel an order that you have recently placed, please call us WHINE IN 24 HOURS at +91-7405572526 with order number.
CANCELATION AND REFUND IS NOT POSSIBLE IN SPECIAL ORDER DELIVERY PRODUCTS AFTER 48 HOURS.
1) Order cancellations within 12 hours eligible for immediate refund. AND IN DISCONTINUE AND SPECIAL ORDER 48 HOURS
2) Order cancellations within 24 hours, receives refund within 3-4 working days.
SPECIAL ORDER AND DISCONTINUE MODEL CANCELLATION POLICY
- REPLACEMENT IS NOT POSSIBLE AFTER 48 HOURS ON SPECIAL ORDER AND DISCONTINUED MODEL
- BEFORE ORDER PLEASE GIVE A WHAT’S UP VIDEO CALL TO SEE PRODUCT TO BUYING .